- SHIPPING AND DELIVERY
Polar Bear Nutrition deliveries is covering as many areas as possible, with a time that can vary depending on the location.
Here is how long shipping can take according to the delivery address :
USA & North America > 5-9 days
Asia Pacific > 5-9 days
Western Europe > 5-9 days
Africa & Middle East > 7-11 days
Central South America > 7-11 days
Rest of the the world > 8-14 days
You may find different shipping dates if some of the purchased items are not yet in stock. in this case, those will be delivered later than the ones that are in stock.
You can track your order with the delivery information we send you by mail as soon as we are ready to ship it.
- RETURNS AND REPLACEMENTS
Unused or defective merchandise may be returned within 14 days of purchase date for a few refund. All returned items must be unopened, sealed and in a re-sellable condition to be eligible.
Merchandise returned after 14 days will be refunded with credit at the current selling price, usable for future purchases.
Your package contains all needed informations to make a return or an exchange, included a Return Form which must accompany your return. If you have used or lost the Return Form, please contact our Customer Service.
We recommend that all returns be sent with a traceable carrier. Keep the Return Tracking Number from the package you are returning to ensure that the package is returned to our warehouse. Polar Bear Nutrition is not responsible for packages lost in the mail.
- PAYMENTS AND DISCOUNTS
Polar Bear Nutrition accepts the following credit cards : Visa, MasterCard and American Express. You can also use PayPal to purchase from our store.
If you received any discount code from Polar BearNutrition, you can enter this code at the checkout page before confirming the order.